About Us

About ServiceMaster Clean serving Burlington, Hamilton, Oakville, Milton, Guelph

Your cleaning and restoration specialists

Founded in 1929 and incorporated in 1947 ServiceMaster Clean has continually grown now employing nearly 40,000. Our corporate philiosophy continues to be: Our purpose is to serve, Our mission is to develop people and Our passion is to excel on the customer's behalf. Doug Goodrow your local General Manger is devoted to customer satisfaction and ethical business practice. That commitment has been translated into practice in hundreds of businesses just like yours.

  • ServiceMaster Clean has supplied consistent well-kept facilities in Burlington, Hamilton, Stoney Creek, Oakville and Milton since 1972 and in Guelph since 1990 .

  • In order to keep your facility running well and looking great we provide Janitorial Services, Carpet and Hard Surface Floor Maintenance, Window Cleaning and Specialty Cleaning all performed in conformity to Green Seal standard.

  • In order to help keep your facility healthy and productive we have a full range of disinfection services including PROTECT 3 ADVANCE.

  • Access - ServiceMaster Clean is available 24/7/365   

  • Response - ServiceMaster Clean will respond to a customers request within one hour with a plan of action or complete resolution of their need/concern.

  • Consistency - ServiceMaster cleans your facility the way you like each time, every time and will execute an inspection program with written output to be shared with the customer.

  • Problem Resolution - ServiceMaster is committed to resolving problems quickly and completely.

  • Our Mission is to be the premier provider of professional cleaning services. We accomplish this by developing a strong team of associates who, through their pride of ownership, bring a sense of urgency in delivering uncompromising service to our customers. We are committed to providing value to our customers by: 1) Building long-term relationships 2) Utilizing our technically advanced products and systems 3) Inspiring our employees to reach their full potential.

 

Meet Our Team

Doug Goodrow

Doug Goodrow
General Manager - Owner

Doug Goodrow
General Manager - Owner

Doug is the General Manager and Owner of ServiceMaster Contract Services. Doug has cleaned his way to the top, starting out as part of a cleaning crew over 40 years ago .  Doug has aquired a vast knowledge of the commercial cleaning industry and works with clients to ensure their service fits their business. Doug and his team clean and maintain close to 5 million square feet of property every day. Doug is active in the community that he serves and is a noted member of the Burlington Chamber of Commerce. 

Margaret Hopkins

Margaret Hopkins
HR/Office Manager

Margaret Hopkins
HR/Office Manager

Margaret is the friendly face behind our Helpdesk, directing and ensuring all customer communication and on-site service is properly and effectively coordinated. She has helped to create a professional and well-trained team for customer benefit and company quality. 

Brij -

Brij -
Crew Supervisor Hamilton Area

Brij -
Crew Supervisor Hamilton Area

Brij provides customer service to our clients in the Hamilton area. He works with his crew of cleaners to complete all jobs in accordance with our clients specifications and ServiceMaster's high standards. Brij supports his cleaning crew making sure that they have all supplies and equipment required at each location. 

Nina -

Nina -
Crew Supervisor Oakville Area

Nina -
Crew Supervisor Oakville Area

As a Supervisor Nina provides training, support and guidance to cleaning crew members.  On site she co-ordinates the schedules and work activities of the crew members.  Nina oversees the delivery of supplies and equipment and inspects each location to ensure that clients receive the quality of cleaning that they expect.  

 

Santiago -

Santiago -
Crew Supervisor Hamilton - Burlington Area

Santiago -
Crew Supervisor Hamilton - Burlington Area

Santiago is responsible for managing cleaning operations and staff assigned to commercial client sites.

Dana -

Dana -
Crew Supervisor

Dana -
Crew Supervisor

Dana responsible for managing cleaning operations and staff assigned to commercial client sites.